Frequently Asked Questions
How do I contact the Department of Veterans Affairs?
By calling 888.442.4551 or visiting .
How long does it take to receive VA benefits?
First-time recipients should receive their benefits in approximately six to eight weeks. Continuing students should receive their benefits in approximately three to four weeks.
Who do I contact if I have questions regarding my eligibility or remaining benefits?
Please contact the Department of Veterans Affairs at 888-442-4551 or visit their site
at . You can also Register with VA eBenefits @ and make a PREMIUM account. This is where you will go to check your deposits from
the VA along with the history of your certification status and months of benefit remaining.
Go to Manage, Education, and then choose your GI Bill.
How do I order my military transcript?
Please visit the to order a military transcript. ACE will guide you directly to the ordering website
for your military branch.
What if I do not have an honorable discharge?
To qualify for a GI Bill, you need to have an honorable discharge. You are able to
appeal through a Discharge Review Board with your branch of service. .
What are my responsibilities as a student?
As a veteran using your education benefits, you are responsible to notify the °®¶¹app
school certifying official immediately of any action affecting your enrollment status
- drop, add, or a change of certificate program goal. Failure to do so may result
in termination of benefits.
You are responsible for maintaining satisfactory progress toward the stated certificate program objective. Satisfactory progress is defined as a grade point average of "C" for credit programs and/or a "Pass" grade for noncredit programs. Failure to maintain the required grade point average could result in the suspension of veteran education benefits.
You are responsible for maintaining satisfactory progress toward the stated certificate program objective. Satisfactory progress is defined as a grade point average of "C" for credit programs and/or a "Pass" grade for noncredit programs. Failure to maintain the required grade point average could result in the suspension of veteran education benefits.